PRODUCT IDEATION AND STRATEGY
During the Ideation stage, we work with our partners perform market research and analysis and help them come-up with Go To Market strategy.
PRODUCT PROTOTYPING AND DESIGN
In the ever changing market conditions and rising completion, companies struggle to have a working prototype of an idea. This is critical for proving the idea being worth taking forward by getting the market view of the idea early. Also saves time and money which could be used somewhere else.
We at MobiMedia, work with our clients to rapidly develop prototypes (ideally 2 weeks).
- Who – Highly qualified and experienced technologists
- How Long – 2-4 weeks
- How – using requirement tools and technologies and in close collaboration with client
- Outcome – Demo or showcase
PRODUCT DEVELOPMENT AND TESTING
We own the product when we develop it
Products are for diverse market needs and not for specific customers. Also “quick releases with more features” is what everyone expects. In this challenging and ever changing market trends and technology, developing products require altogether a different mind-set. It requires partnership with great openness and collaboration at each stage of product lifecycle. It also requires working on cutting edge technologies and be ahead of time. While being flexible is appreciated, not meeting the time-line hits harder.
At Solution Wings, the “Business Mind-set” and “Co-creation” while developing products are embedded within our approach of product development. We not only use latest tools and technologies but also focus of major aspects like Scalability, Security, Performance and User Experience.
Taking Agile product development as a base, we work with “just enough design” which offer greater flexibility for adopting changes. At the same time, we keep a close look at the backlog and keep re-prioritizing that based on the market condition. This enables business owner to take decisions quickly which are driven by business requirements.
QA and Testing play a key role in product development as it needs testing in various environments and on many platforms. Products require more than just functional testing like performance, security and integration. This requires many “Test Beds” and at Solution Wings, we use Cloud enabled test environment which are quick and cost effective.
At the core of it, we work with our customers for:
- Product Architecture Design
- Product Testing
PRODUCT SUPPORT AND MAINTENANCE
As part of product lifecycle, once development is complete and product is launched, then comes the phase of Support & Maintenance. Often not given enough consideration, Support & Maintenance of Products is one of the most common challenges to help and serve customers and at the same time, up-keep with the services their competitors are offering.
With “Business mind-set” embedded into us, we are committed to our client’s success and it can only happen if the products/applications are stable in the production environment and enhancing the features is not a heavy duty task.
With wealth of experience in support services, we have a well-defined Support Framework based on ITIL processes. With a team with support mind-set, we ensure business continuity at low cost. Also, we target to reduce the cost of ownership or support year-on-year.
Objectives of Product/Application Support at Solution Wings:
- Reducing Total Cost of Ownership (TCO) – “Pay same for more” or “Pay less for same”
- Optimum Resource Management
- Predictable Service at Predictable Cost
- Customers to focus on their core business
- Leveraging Matured Processes
- Risk Taking, Risk Sharing
To achieve the objectives, we work with:
- People with “Support” mind-set
- Well established and agreed Service Levels
- Key Performance Indicators
- Established Processes, Matrix, Tools
- Monitor, Measure, Review and Revise – Governance